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Top 10 Reasons to Partner with Tricom

  1. Avaya and Toshiba Authorized Dealer Serving Central and Eastern North Carolina since 1988.
  2. Tricom Communication Services, Inc. supports national accounts through our Toshiba and Avaya Business Partner Network.
  3. 24/7 Remote Monitoring of your system.
  4. 2-hour response on major service outage and 24-hour response on minor service outage.
  5. Tricom is Your One-Stop Shop for all business communication needs.
  6. Our solutions can IP-enable a voice network; voice-enable a data network, or combine the network in application driven configurations.
  7. Tricom offers the industry’s broadest portfolio of technologically advanced solutions from the smallest single office to the largest multi-site configurations.
  8. Toshiba and Avaya business solutions consistently win Product of the Year awards from industry analysts.
  9. Tricom takes pride in employing courteous and professional associates. Our diverse and experienced staff maintain current training on all Toshiba, Avaya and Microsoft products and offerings
  10. Tricom takes pride in employing courteous and professional associates. Our diverse and experienced staff maintain current training on all Toshiba, Avaya and Microsoft products and offerings
Tricom Communications and Telephony

Other Services

Service Contracts

  • 24/7 Monitoring of your System
  • 2 Hour Response on Major Outage
  • 24 Hour Response on Minor Outage
  • Avaya and Toshiba Factory Trained Technicians

Consulting

  • Hardware Audits
  • Network Security
  • Complete Data Network Assessments
  • Phone Usage Audits, including analysis of bills and calling patterns.

Premier Customer Support

  • Corporate Offices
  • Branch Offices
  • National Accounts
  • Small, Medium and Large Enterprises
  • Personalized Support
  • Training

Quality Installations

  • Avaya and Toshiba Factory Trained Technicians
  • Microsoft Partner Engineers
  • Mandatory Training Program for all New Technicians
  • Structured Data Cabling
  • Fiber Optic Cabling Installation
  • Cable Certification, CAT 5, 5E, 6

Network Infrastructure

  • LAN and WAN
  • Routers (Ethernet and T-1)
  • Ethernet Switches (Chassis / Closet Based)
  • Wireless Access Points, 802.11 b/g/a for Voice, Data and -RFID
  • Network Management
Tricom Decoration
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